Terms and Conditions: The Indian Dutch Wine Company
Welcome to The Indian Dutch Wine Company. By accessing our website (“Site”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
1. Definitions
1.1 “Company,” “we,” “us,” or “our” refers to The Indian Dutch Wine Company, a business registered in South Africa.
1.2 “User,” “you,” or “your” refers to any individual or entity accessing our Site.
1.3 “Products” refers to the wines and other related merchandise offered for sale by the Company.
2. Eligibility
2.1 You must be at least 18 years old or the legal drinking age in your country of residence to purchase our Products.
2.2 By using this Site, you confirm that you meet the age requirement.
3. Orders and Payment
3.1 All orders are subject to availability. The Company reserves the right to limit or refuse any order.
3.2 Orders are placed on an allocation basis, and acceptance is at our sole discretion.
3.3 Payment must be made in full before dispatch. We accept various payment methods as indicated on our Site.
3.4 Prices are subject to change without notice, and all transactions are processed in South African Rand (ZAR), unless otherwise stated.
4. Shipping and Delivery
4.1 We deliver within South Africa and may offer international shipping where applicable.
4.2 Delivery times are estimates and may be affected by factors beyond our control.
4.3 Risk of loss or damage passes to you upon delivery.
5. Returns and Refunds
5.1 Due to the nature of our Products, we do not accept returns unless the Product is defective or incorrect.
5.2 If you receive a defective or incorrect Product, you must notify us within 7 days of delivery for a replacement or refund.
5.3 Refunds are processed at our discretion and may take up to 14 business days.
6. Intellectual Property
6.1 All content on this Site, including logos, text, and images, is owned by or licensed to The Indian Dutch Wine Company and is protected under intellectual property laws.
6.2 You may not use, reproduce, or distribute any content from this Site without our prior written consent.
7. Limitation of Liability
7.1 To the fullest extent permitted by South African law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Products or Site.
7.2 Our total liability for any claim related to your use of our Products shall not exceed the amount paid for the specific order in dispute.
8. Privacy Policy
8.1 We collect and process your personal data in accordance with our Privacy Policy, which is available on our Site.
8.2 By using our Site, you consent to such data processing.
9. Governing Law and Dispute Resolution
9.1 These Terms and Conditions are governed by the laws of South Africa.
9.2 Any disputes shall be resolved through negotiation. If unresolved, disputes will be referred to mediation or arbitration in South Africa.
10. Changes to Terms and Conditions
10.1 We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page.
10.2 Continued use of our Site after changes implies acceptance of the revised Terms.
By using this Site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
